I have to get my frustrations out, so here it goes. The newest thing with the house is now they are not replacing our washer and dryer that they wrecked. It was explained to Mike that Chris Brandl doesn't have anywhere to put it. First of all, not my problem, you wrecked it, you fix it!!! At first he told Mike he was going to replace all the appliances and put them in his model. So once again he has lied to us!! Yesterday Mike was all fired up and called his cell. Well his number is all of the sudden dis-connected! Kind of fishy to me!!! So then he called the office to get his number and they would not give it to him. So on his lunch break he went over to the office and the owner was not there. Surprise, surprise! I told Mike he is going to get a restraining order against him. So he has left several messages with the front desk to have Chris call him back. Of course he has not. He is a coward!!!!
So Mike had to take ANOTHER day off of work(that is 7 days this month) to sit down there today and b-sit them. So when he got to the house there was someone from Brandl there unpacking my kitchen stuff. And apparently our insurance guy was trying to contact this lady. So Mike asked her if our insurance person contacted her, she snapped back and said "we are not replacing those appliances!" Mike continued to tell her that Chris lied to his face and once again she snapped back and she said, "are you calling me a liar?". Wow, this lady is a spitfire! It is like, you could be a little more sympathetic and understanding. How would you like it if you bought BRAND new appliances and didn't even get to use them and someone came in your house and scratched them all up? I bet most people would demand them replaced!!!!
These people are the most unprofessional people. Remember usually referrals are the best kind of publicity and I tell you, they are not getting any referrals here!!!!
I think it is time to contact the BBB and 5 fighting for you. So maybe in the future you will see us on tv!
Microwaveable Breakfast in a Mug
8 years ago
1 comments:
u tell them girl......
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